Enabling cost optimization and revenue management for the telecom industry worldwide

May, 2011Infozech launches IntelliPlus for Enterprise   April, 2011Unique tool for customer loyalty and customer acquisition   January, 2011Infozech enters into a multi-year billing outsourcing agreement   December 2010Tier-1 Indian Telco selects Infozech's iRater   October 2010Infozech Launches iDCH, a Cost Effective Roaming Settlement Solution

Communication Service Providers (CSPs) in today's converged telecom environment offer multi-play services encompassing voice, video, data and content. To maintain their competitive edge and differentiate from competition they need to respond quickly to market situations, be innovative in their product mix, offer prepaid/ post-paid hybrid models, rapidly bring new services to market and charge accurately for the services. CSPs also need to ensure that they make profits while ensuring delivery of right level of service and at the right price.

Infozech's eBiLL is a convergent Customer Care & Billing System that enables the Communication Service Providers to run their business with efficiency, agility and accuracy. Infozech's eBiLL has all the capabilities that are required to manage different aspects of the business right from product design, promotion, distribution, customer acquisition, provisioning, charging and billing. eBiLL is an array of integrated modules that take care of end-to-end Service Activation, Mediation, Rating, Billing, Customer Care and Reporting functions.

eBiLL's advanced functionality helps communication service providers to:

• Automate order to cash processes
• Manage prepaid and post-paid customers using the same platform
• Shorten the time to market for new products/ promotions by simplifying product creation and provisioning
• Enhance customer experience by generating a single easy to understand bill for all services
• Create easy to understand plans/ promotions by simplifying the complexity of billing for better customer uptake

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