Telco-in-a-box for a Wireless / Wimax Operator

The need

The Wireless market is continuously growing at a significant rate and the convergence of WI-FI / WiMax will add a new domain in service offerings by a wireless service provider. Seamless mobility is no longer only a concept, but has become a reality with WiMax technology. The new IP based services will provide operator with the flexibility to add innovative value added services on the handset and provide users with a whole new and enhanced experience in mobile communication on the IP backbone.

With the service providers gearing up to launch new services, the number of challenges facing them has increased by a significant amount. Creating a system with single point of failure and achieving seamless mobility have been the most important challenges for emerging telecommunication operators. More and more operators are either consolidating their OSS and BSS systems OR seeking for a system, which has a single point of failure. In addition to this, with the accelerated threat of continuous reduction of ARPUs facing the operators, it is becoming increasingly necessary to reduce the upfront system acquisition costs and operational expenses.

Infozech Value Proposition

Infozech has come up with a Telco-In-A-Box solution for satisfying all the OSS/BSS needs, a solution that suits the pocket of every service provider as well as reduces the fear of points of failure from the Telco's mind. With a supporting carrier grade network equipment having reliability to the tune of five 9's, the revenue assurance, billing, customer care, both in prepaid and postpaid models of service monetization is catered to by Infozech's highly flexible and reliable backend system.

From a business model perspective, Infozech offers emerging service providers to have greater margins on cost vis-à-vis price of service. It provides them seamless mobility, when they roam from one network to another network allowing them to access services like Internet surfing, voice chat, VOIP etc seamlessly even when they are on the IP backbone in the case of WiMax / WiFi. It manages the complex agreements between broadband network providers and mobile operators to handle settlements on roaming networks. Infozech employs its range of products offering the complete set of functionalities to achieve the above-mentioned seamless mobility.

An active mediation system, i-Mediator interfaces with DIAMETER standardized for WiMax, for carrying out the AAA functionality wherein the prepaid users are authenticated and authorized prior to the service usage. The powerful rating engine, I-Rater has the flexibility of rating any events or usage and provides service providers, the ability to bundle their products innovatively for the target market segment. Its performance is unmatched in telecom industry in terms of its flexibility, scalability and speed.

The billing server, eBill has the capabilities of performing prospect management, customer care, billing, accounting, payments and invoice presentment. For the enterprise customers of the service provider, it is imperative to have the product offering flexible enough to suit the needs of individual enterprises based on their pocket size, readiness to pay for service, flexibility of bundles for voice and data. The Infozech solution comes with a product creation wizard, which enables the marketing team to devise compelling value propositions to attract and acquire customers. It allows IP-centric companies to rapidly build their business without worrying about the scalability, platform and features of their underlying systems.

The voucher management, web portal and agent management systems provide flexibility to service provider for managing the retail business for mobile users. The telco-in-a-box convergent solution offers network agnostic, OSS / BSS functioning, enabling multi-service operators to seamlessly integrate their WiMAX offering into existing networks while maintaining the same quality of standards over the new technology.