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Implementing Pre-paid over the Broadband network
The need
Most next-gen services providers today are looking for prepaid
solutions over the broadband network. For these telcos, scalability
and cost-effectiveness of an architecture are key.
How Infozech’s solution works
A customer registering for a particular service from a telco’s
web site, is charged on the Credit Card or PayPal account
and given a network identification number as a DID or PIN
for the CPE (Customer Premise Equipment). Once the customer
installs the CPE, it gets provisioned on the network elements
and is identified by the MAC ID or DID. After getting authenticated,
the customer can make a call and avail of the service. Once
the call is made, Infozech’s solution monitors the prepaid
usage limit in real time. The usage limit is replenished automatically
or manually when it reaches the predefined threshold or event.
In case usage exceeds the prepaid limit, the call gets disconnected
automatically. At the end of the call, usage details are immediately
made available to the user on the Web site.
Benefits of the solution
Infozech’s prepaid solution provides significant benefits
to telcos, particularly those looking at cutting costs by
leveraging the power of the Web. Here’s how they gain:
telcos can maximize customer acquisition owing to the simple,
automated self-sign up capability of the solution
they can maximize revenue assurance owing to more efficient
monitoring of prepaid usage
telcos can reduce customer complaints by providing them a
complete and detailed Web view of their prepaid usage and
making their experience with the service provider more interactive
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